Support Offerings

Standard

Unlimited onsite FSE support
Telephone support from Customer Support Center 24/7
FSE support Monday-Friday 8:00am-5:00pm
1 PM visit
48 hour priority dispatch response
5 application support visits
Repair/PM parts included

Premier

Unlimited onsite FSE support
Telephone support from Customer Support Center 24/7
FSE support Monday-Saturday 8:00am-8:00pm
1 performance visit (VIP tune-up)
1 PM per 6K slides
24 hour priority dispatch response
Unlimited application support visits
Repair/PM parts included