Skip to Content

Ventana Medical Systems, Inc. Privacy Policy

Introduction

Thank you for visiting a website of Ventana Medical Systems, Inc. ("Ventana"), A Member of the Roche Group, or interacting with us via e-mail. At Ventana, we understand that protecting the privacy of our customers and visitors to our websites is very important, and we have undertaken the necessary steps to protect personal information. We are committed to collecting, maintaining, and securing personal information about you in accordance with this policy, as well as applicable laws, rules, and regulations.

As a member of the Roche Group, Ventana has adopted this Privacy Policy ("Policy"), which generally follows those standards outlined in the Roche Directive on the Protection of Personal Data and the Roche Privacy Policy. To the extent these policies conflict or may be interpreted differently, this Policy governs.

This Policy applies to "Personal Information" (as defined below) collected from Ventana online resources and communications (including websites, e-mail, and other online tools) that display a link to this Policy. This Policy does not apply to personal information collected from offline resources and communications, except in cases where such personal information is consolidated with personal information collected by Ventana online. This Policy also does not apply to third-party online resources to which Ventana's sites may link, where Ventana does not control the content or the privacy practices of such resources. Please review this Policy to learn more about how we collect, use, share, and protect Personal Information online.

Types of Information Collected and Used

  1. "Personal Information" means information about an identified or identifiable person, including name, address, telephone number, e-mail address, birth date, title, occupation, employer, or other identifying information. Ventana collects Personal Information only when you choose to submit it to us, and Ventana will not use such information in a manner other than outlined in this Policy without your prior permission.
  2. "User Content" means information other than Personal Information submitted by you. User Content includes posts, blogs, comments, feedback, testimonials, pictures, and other information voluntarily submitted by Users. Such content is regulated by Ventana's Terms and Conditions of Use, which incorporates this Policy.
  3. "Automatically Collected Data" includes information collected automatically through your use of our website and/or other electronic communications with Ventana. Website Data includes IP addresses, originating domain names, and data regarding the date, time, and length of use of a website.
  4. "Aggregate Information" means aggregated statistical information regarding Personal Information, User Content, and/or Website Use Data. Ventana removes all personal identifiers from Aggregate Information and uses such statistics to improve Ventana's products and services.

Collection and Use of Automatically Collected Data

Automatically Collected Data is used for statistical purposes such as measuring and analyzing use of this website as well as for improving the content, efficiency, and usability of this website. We and some third-party providers we work with receive Automatically Collected Data whenever you interact with us on our sites and in some e-mails we may send each other. We may use automatic technologies such as web server logs, cookies, web beacons, and third-party application and content tools such as Google Analytics to collect and analyze Automatically Collected Data. Ventana does not use these automatic technologies to obtain your Personal Information. Only if you voluntarily submit Personal Information, such as by registering or sending e-mails, can these automatic tracking technologies be used to provide further information about your use of the Web sites and/or interactive e-mails to improve their usefulness to you.

IP Addresses. An IP address is a number assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. Ventana collects IP addresses to conduct system administration and report Aggregate Information to affiliates, business partners, and/or vendors to conduct site analysis and website performance review.

Cookies. A cookie is a piece of information that is placed automatically on your computer when you access certain websites. Ventana may use both session ID cookies (which expire after you close your browser) and persistent cookies (which remain on your computer after accessing a website). Cookies allow us to store information on the server to help make the interactive experience better for you and to conduct site analysis and website performance review. Most browsers are set up to accept cookies, although you can change the security settings in your browser to block and/or limit the use of cookies when you access a Ventana website. You also may visit this website anonymously by using appropriate software or web services available from third parties. Note, however, that some portions of our sites may not work properly if you refuse cookies or use third-party services or software.

Web Beacons. On certain Web pages or e-mails, Ventana may utilize a common Internet technology called a "Web beacon" (also known as an "action tag" or "clear GIF technology"). Web beacons help analyze the effectiveness of Web sites by measuring, for example, the number of visitors to a site or how many visitors clicked on key elements of a site.

Web Analytics Services. Ventana websites may usethird-party web analytics services such as Google Analytics provided by Google, Inc.. These services may use "cookies," page tagging, and/or server log files to help the website analyze how users use the site. The information generated by these web analytics services about your use of the website (including your IP address) may be transmitted to and stored on our servers or servers owned or controlled by these web analytics services. We and these web analytics services may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. We and these web analytics services also may transfer this information to third parties where required to do so by law, or where such third parties process the information on behalf of these web analytics services. By using a Ventana website, you consent to the processing of data about you by these web analytics services in the manner and for the purposes set out above.

Collection and Use of Personal Information

Ventana only collects your Personal Information if you choose to give it to us. We will not sell or otherwise disclose your Personal Information to any third parties outside of the Roche Group for direct marketing purposes unless we provide clear notice to you and obtain your specific consent for your Personal Information to be shared in this manner. Ventana does not knowingly collect sensitive information that reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or a specific person's health or sex life. You may choose to withhold such information from us entirely.

We collect Personal Information to accomplish Ventana's business purposes. Our business purposes include legally authorized marketing, operational, and financial activities of Ventana or any member of the Roche Group. We also will use Personal Information to comply with your requests with respect to your relationship with Ventana. We will use this information to better understand your needs and how we can improve our products and services. We may use Personal Information to communicate with you about products or services that you might find interesting. We also may share your Personal Information with third parties acting on our behalf.

We may disclose your Personal Information outside of Ventana or other members of the Roche Group if you have authorized us to do so. Registration on our websites for use of a public forum authorizes us to post Personal Information to identify you and any content submitted by you on such websites. However, you will be given the opportunity to edit and/or limit use and disclosure of such Personal Information on any such public forum by logging in and changing your account settings. We also may share your Personal Information with third-party agents doing technological maintenance or working on our behalf to help fulfill business transactions, such as providing customers services and sending marketing communications about our products and services.

We also may disclose Personal Information (a) in connection with the sale, assignment, or other transfer of the business of the site to which the data relates; (b) to respond to appropriate requests of legitimate government agencies or where required by applicable laws, court orders, or government regulations; or (c) where needed for corporate audits or to investigate or respond to a complaint or security threat.

Notice. Before you provide Personal Information to us, we will provide you with clear and conspicuous notice (including in and through this Policy) about the purposes for which we collect Personal Information, how to contact the organization with any inquires or complaints, the types of third parties to which Ventana discloses the information, and the choices and means for limiting use and disclosure of Personal Information. We also will provide you with notice before using or disclosing Personal Information for a purpose other than for which it was originally collected.

Choice. You may decide whether or not to submit Personal Information to us. Certain sites may ask for your permission for certain uses of your information and you can agree to or decline those uses. You also have the choice of whether your Personal Information is disclosed to a third party outside of the Roche Group or used for a different purpose other than that for which it was originally collected or subsequently authorized by you. If you submit Personal Information to us, you have the choice of requesting that such Personal Information be corrected, blocked, or deleted. For online accounts created by you, you have the choice of logging into your account to add, edit, and delete Personal Information. You also have the choice of deleting your online account altogether and unsubscribing to any of our services or communications that utilize your personal contact information.

Security. We follow generally accepted industry standards to secure Personal Information, and we will take reasonable precautions to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, Ventana makes no guarantee and disclaims all liability and damages caused by such occurrences. Information transmitted via the Internet or e-mail is not 100% secure. Therefore, you are responsible to take necessary precautions to protect Personal Information you submit, including using a secure browser and connection, using anti-virus software, and using secure alphanumeric passwords and changing them often.

Data Integrity. We process and use Personal Information only in ways compatible with the purpose for which it was collected or subsequently authorized by the individual. To the extent reasonable and necessary for such purposes, Ventana takes reasonable steps to try to ensure that Personal Information is accurate, complete, current, and otherwise relevant to its intended use. However, individual users ultimately are responsible to ensure that Personal Information they submit is accurate, complete, current, and relevant to its intended use.

Access. If you become aware that your Personal Information kept by us is inaccurate, or if you would like to update or review your Personal Information, you may contact Ventana using the contact information below. Ventana will take reasonable steps to allow you to correct, amend, or delete Personal Information that is demonstrated to be inaccurate or to unsubscribe from a service or communication, but we may request identifying information, such as name, address and birth date as a security precaution. In addition, we may limit or deny access to Personal Information where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise provided by law. In some circumstances, Ventana may charge a reasonable fee, where warranted, for access to and other requests regarding Personal Information.

Contact Information. If you have any questions or concerns regarding Ventana's use or disclosure of Personal Information, you should contact Ventana at the following address:

Ventana Medical Systems, Inc.
Ventana Legal Department -- Internal Compliance
1910 E. Innovation Park Dr.
Tucson, Arizona 85755

Additional Privacy Issues

E-mail an Acquaintance. On some Ventana sites, you can choose to send a link or a message to an acquaintance referring them to a Ventana website. E-mail addresses you provide for an acquaintance will be used to send your friend information on your behalf and will not be collected or used by Ventana or other third parties for additional purposes.

Links to Other Sites. Our sites contain links to a number of websites that may offer useful information to our visitors. This Privacy Statement does not apply to those sites, and we recommend communicating with the owners and operators of such sites for information on their privacy policies.

Privacy Statement for Children. Our websites are directed at an adult audience. We do not collect any personally identifiable information from anyone we know to be under the age of 13 without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted.

Changes to Privacy Policy. Ventana reserves the right to change this Policy at any time by publishing the amended Privacy Policy at www.ventanamed.com. You should visit this page from time to time to review the then-current Policy that is binding on you. Certain provisions of this Policy may be superseded by expressly designated legal notices or terms located on particular web pages visited by you or correspondence sent to you. The effective date of this Policy is July 19, 2010.